Netflix Review: Why Sign Up For An Online Movie Rental Service?

by Silicon Valley Blogger on February 14, 2010

How much does unlimited fun cost? To us, it’s $13.99 a month or a mere $168 a year.

I’ve been a long-time Netflix subscriber since 2005, and there was a time when I’d spend some of my downtime just sifting through the Netflix movie lists and constructing my Netflix queue with great care. It’s a fun pastime and a nice way to relax. On occasion, I also enjoy reading people’s comments about some of the movies I’m eyeing to rent.

So do you have Netflix? If not, and you happen to be a movie buff like most of my family and several friends are, then this movie rental service is something to strongly consider.

Netflix Review: How It Works

Admittedly, we’re pure couch potatoes here, so when we heard about Netflix in the early 2000’s, we thought about trying it out someday. Well actually, my spouse wanted to sign up while I wondered if it was worth the bucks. After all, back then it cost $18.00 a month (more on the charges later) to be a member. We eventually went ahead and tried it, and here we are, 4 years later, still managing our movie queues.

How does Netflix work? The quick and basic description is this: you set up a movie queue or list of movies you want to watch. You are then sent the DVDs via mail. Each time you return a DVD, you’ll get a new one sent out. So you can watch DVDs as much as you want each month for the flat fee. What’s cool is that you can hold on to a movie as long as you want (there are no due dates) and you are not charged anything more than the monthly subscription fee. So you’re in full control of how you want to peruse the service.

Netflix Browse Feature

But if you’ve got an unlimited plan which starts at $8.99 a month, you’ll get a whole lot more out of the service. You can pretty much watch shows instantly (you no longer need to wait for anything via snail mail) as much as you want, as often as you want for the flat fee you are charged monthly. You can stream it to your computer or to your television — the latter works if you purchase a Netflix supported device.

Want to sign up with Netflix? Then please visit this link or get more details below!

Netflix Features

Here are some of the basic features of the Netflix site and service.

1. Queue Management

You can prioritize your movie queue pretty easily. I dump all my favorite movies into this list, then I order them according to priority (the ones on top will be sent out next).

Netflix Queue Feature

2. Browse Movies and Recommendations

I really like how Netflix has organized their movies — you can search for titles through many avenues, such as by Genre (my favorite is suspense/thriller), by New Releases, Netflix Top 100 (based on rental activity), picks by well-known critics (e.g. Roger Ebert) including movie reviews by Rotten Tomatoes, and by Award Winners. They also have an area in their site where you can watch previews.

3. Movie Suggestions Based On Your Past Preferences

Netflix also provides you suggestions for your movie queue by learning about your taste in movies and preferences. If you fill out a taste preference questionnaire and also rate the movies you’ve already watched, it uses an algorithm that offers you suggestions about which titles that you might love.

4. Friends and Community

I’ll admit that I’m somewhat voyeuristic (in the tamest sense of the word) so this feature has turned out to be a lot of fun for me. It has allowed us to hook up our Netflix accounts to those of our friends’ via invitations, so that we could see each other’s movie rental activities. It’s a neat way to get movie ideas from others, to share suggestions and notes about the stuff we watch. It has also helped us organize our movie watching plans with our friends during social gatherings.

Netflix Friends Feature

The community feature is also very well supported here. I enjoy just reading the reviews from members, their top lists and ratings. They’ve even got a way of matching up your tastes in movies with others so you can see what these members have recommended and reviewed. On top of it all, I keep up with Netflix’s latest offerings through their blog.

5. Watch Instantly

What I really appreciate about Netflix is that over time, it’s gotten cheaper to be a member (we’re paying $4 a month less than we initially did), while we’re getting more services such as this ability to stream shows onto our computer without any limits whatsoever. All unlimited plans (those that charge $8.99 a month and above) allow you to watch movies without limits and without extra fees. You’ll have to download their free Movie Viewer software which is very easy to install. It’ll take you only a few minutes before you’re all set to click on any movie you so choose, which you’ll be able to watch on the spot. This is just an extra bonus above the DVDs you will continue to receive right off your queue.

6. Stream To Your TV

You can also take the “instant movie watching facility” a step further by streaming it to your TV. You can achieve this by purchasing a “Netflix ready device” like the Xbox 360, Blu-Ray DVD player or a Tivo and connecting it to the Internet. Just make sure you have a high speed connection. Note that the titles that are in this “Watch Instantly” section are limited to around 12,000 out of the 100,000 that’s available to you via your Netflix queue.

How Much Does Netflix Cost?

You can sign up for a free trial through this link. It’s good for 2 weeks and allows you to cancel anytime within that 2 weeks without getting charged. If you don’t cancel, you’ll be billed accordingly after the month is up. You can choose to go with a Limited Plan that allows one rented DVD out at a time for $4.99 a month, and limits you to 2 DVDs per month and limited streaming capabilities. If you choose an Unlimited Plan, the fees range from $8.99 to $47.99, depending on how many DVDs that you rent out simultaneously, and you also get the unlimited streaming feature. In our household, we chose the “2 out at a time” plan for $13.99 a month.

Why I Like This Online Movie Rental Service

Netflix is a great service that you can run from an awesome website with a lot of cool features, tools and a community to help you get the most out of this form of entertainment. Small wonder Netflix is doing so well these days, despite the recession. The all-you-can-watch benefits are a great value when you’re simply looking for unlimited indoor entertainment for a bargain.

If you’re interested, you can sign up here for this movie rental subscription service.

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{ 26 comments… read them below or add one }

1 Sarah March 30, 2009 at 7:01 pm

I get my movies from my local library and can keep them for a week. They have new releases like Slumdog Millionaire and Marley and me. I just log on to their website and place a reserve. The only downside is the wait to actually get the dvd.

2 aa March 30, 2009 at 7:21 pm

Waste of $. There aren’t that many movies to watch.

3 Silicon Valley Blogger March 30, 2009 at 7:33 pm

@Sarah,

Great suggestion! Believe it or not, we actually also go to the library very often to pick up books and DVDs on a regular basis. We’re very active members of our local library. The only thing with the library is that it’s less convenient of course (well, who can beat direct delivery?), and not all the titles we want are there. Also, we have to drive there…..

But we definitely use the library on top of our Netflix use, especially when we have extended family visiting with us on vacation who love the selections of free stuff they get to use from there.

@aa,

Your mileage may vary. As I mentioned, we’re big movie buffs. If you’re not a big movie watcher, then yeah, it’s not worth it. But it’s one of my guilty pleasures, I guess! :) If you saw the movie collections that some people I know have, you’d think it crazy and a complete waste of money. But certain things make sense based on what floats your boat.

4 Manshu March 31, 2009 at 4:56 am

What about blockbuster? Is that any good?

5 Keith March 31, 2009 at 6:54 am

My girlfriend and I have been thinking of trying Netflix. We love to watch movies and it can get expensive going to the theater! It seems like a good idea. Thanks for the info on it!

6 Michael Harr March 31, 2009 at 7:57 am

We LOVE Netflix! We have a family of four and four computers to take advantage of the Netflix Now movies. The kids watch what they want, we watch what we want and the top titles come in the mail for us to watch together. We still go to the library and pickup movies on occassion for things like TV series which makes it easier than Netflix–just got caught up on 24…great show!

I’ve always been a major advocate for Netflix–particularly if you have youngsters at home. The dreaded trip to Blockbuster was eliminated from our lives about four years ago and we’re better for it. Some of our friends think Blockbuster’s service is better, but I’m a big loyalty guy and Netflix brought it home first in the mail and first on the computer for us so there’s no reason for us to change.

7 Diasdiem March 31, 2009 at 8:03 am

I love Netflix. I recently switched over from Blockbuster. I had originally been with Netflix (back before the instant online viewing), but switched to BB because I was getting throttled (a week to get my movies when I used to get them in 2 days, as advertised!) The last straw was when I got the same movie too damaged to watch twice in a row. The first time it was just too scratched, the second time the disc arrived broken in half! Add in the turnaround time I was getting and it just wasn’t worth it.

I switched to BB because I liked the idea of being able to trade in my movies in-store for free, and this actually came in handy when I received a damaged movie from them. I just went to the store, swapped it out for a working copy for the shelves, no waiting! There were problems though. Mainly because BB treats the queue as a suggestion, unless you’re watching a TV series. I received the Mad Max movies in reverse order. Still haven’t seen the first one. Sometimes it would skip down to a movie 5 places down from the top of my queue, even the top movie was listed as “available.” This really screwed with me. I’d be eagerly waiting for a movie, only to get an email saying they’d ship another movie. And if I wasn’t really in the mood to watch that movie, I wouldn’t, and it’d just sit there on my table, sometimes for almost a month, which meant I was wasting my money. I actually forced myself to watch a movie I wasn’t particularly interested in seeing, so I could send trade it back in. Watching movies became a chore! A few times I just traded it in unwatched. And several times when I couldn’t think of anything in particular I was interested in seeing in the BB store, I just dropped the movie off without getting a trade-in. I got a coupon for a free in-store rental that was good for video games too, but I only ever used them once or twice. I was completely wasting my money.

A few weeks ago I was visiting my parents. My sister and her son are living with them while her husband’s deployed, and she has a Netflix account. I had considered going back to Netflix because of the instant viewing, and especially when I learned that you got unlimited viewing with one of the unlimited plans. I tried it out on her computer and I loved it. I rejoined for the 1 movie unlimited plan and bought a Roku player. There are tons of instant movies I like. Between watching Netflix with my Roku and Hulu on my PS3 using PlayOn, I decided to cancel my cable subscription, saving me around $70 a month. And I also don’t waste as much time flipping channels looking for something to watch. I don’t leave movies lying around burning up my subscription value. The amount of instant viewing I’ve done has been more than worth $8.99 a month.

8 Diasdiem March 31, 2009 at 8:11 am

@Manshu

I’d steer clear of Blockbuster. I liked them originally because you got unlimited in-store trade-ins, but they’ve since limited the trade-ins. I still got them until I canceled because it was grandfathered in. But there’s the other problems of not always getting the movie you’re expecting, and being limited by what they have in the brick-and-mortar store locations. The free monthly rental coupon is pretty good, if you take advantage of it. Considering that it costs around $8 now to rent a video game, that makes up a decent portion of your subscription cost.

I like Netflix mainly for online viewing. The have a lot of classic movies available to watch (TCM was one of my favorite cable channels), as well as a few TV series. If you find a movie that you really like, you can keep it in your instant queue and watch it over and over again. It’s like owning it. Of course, to take advantage of it you have to have a good internet connection, as your connection speed dictates the quality of the movie stream. I have 8 mbs, and to get the best quality on my HDTV I have to have my Roku wired directly to the router (not wireless) and not have too much network traffic.

9 Miss M @ M is for Money March 31, 2009 at 12:16 pm

We’re happy netflix subscribers but we did go through a period where every disk we received had problems. We finally bought a new DVD player, which helped a lot. Often the disks are a bit scratched from all the travel in the mail and our cheap player couldn’t cope. Netflix customer service was very good though, they even upgraded us for free for a few months as an apology for all of the problems.

10 Michele March 31, 2009 at 1:16 pm

I used to have them, but cancelled because of throttling and unwatchable damaged disks. I rent from redbox, but I cant even call it renting because there are so many promo codes available for free rentals that I have never had to pay for a rental. I don’t watch a whole lot of movies, maybe 3 or 4 a month, so that suits me fine.

11 Craig March 31, 2009 at 1:40 pm

I love Netflix even though they just raised blu-ray rentals by $1. I use the service all the time and take advantage of the 1 month unlimited, so for me it is worth it. I can see how it’s not if you only plan on renting 1-2 movies a month. I have converted to Netflix about 4 months ago and love it.

12 Silicon Valley Blogger March 31, 2009 at 1:53 pm

That’s quite interesting how there are some of you who have received damaged disks from Netflix. We’ve had Netflix for so incredibly long and we’ve only had a couple of incidents along these lines (damaged or non-functioning DVDs).

The good thing though is that they have the new feature of allowing us to “instantly watch” shows via Tivo. Our unlimited plan allows us unlimited movies via the internet, so this is one way to circumvent the damaged DVD issue. We still have an old Tivo in place but when we upgrade, we’re going to capitalize on this cool feature!

13 sam March 31, 2009 at 1:55 pm

They just upped the Blu-ray prices yesterday, and it isn’t rubbing people very well. I don’t know how I feel about this. The $1 price increase for Blu-ray was great, but now the plans are expensive for Blu-ray.

I might look for other options. Or switch to a digital service like VUDU, Apple TV, or Amazon VOD.

14 Diasdiem March 31, 2009 at 2:25 pm

My disc problems with Netflix were a couple years ago. It was especially irritating because it was part of a series, so it’s not like I could just go on to the next movie. The ability to watch instantly on my computer or Roku is definitely worth the price.

I’m not on the Blu-Ray plan yet. Don’t know if I ever will. But it seems particularly harsh to people with the larger subscription plans. I don’t know about anyone else, but there are usually only a couple movies on Blu-Ray that I care to see. So at any given time I’d probably have maybe 1 or 2 BDs if I was on one of the larger plans. But Netflix is charging as though each of the movies in your unlimited plan is a BD, which I think is unrealistic for a lot of people. Or it would be for me, since I mostly watch older movies and not as many new releases. They should have a pricing option where you specify how many BDs you can have at a time as well, and charge accordingly.

15 nate March 31, 2009 at 2:38 pm

Use blockbuster video, you can exchange your videos for any other one in store or online. In addition to ordering online and watching online. You figure one month is half of what you would pay to see it in the theater so why not:) Great blog though. I will continue to check back for more useful tips!

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16 Jim March 31, 2009 at 4:45 pm

I’ve been a Netflix member for about 5 years. Its a great service. It is convenient, they have a huge selection, watching movies online is a bonus and the price is OK. I’ve rented a few hundred DVDs and I can’t recall having problems with damaged DVDs. I don’t think over 1-2% of my DVDs had any problems.

17 JB April 1, 2009 at 12:04 am

I currently have Blockbuster online, over time they have incrementally raised the price and changed the way the movies are sent out. Before if you did an in store exchange they’d start the process of sending a movie in the mail right away, now they don’t start the process until the in store exchange is returned. I think eventually the store locations will close anyways, it’s like a ghostown in there.

Over the past few years BB has raised their prices while decreasing the service and bad customer service. I was a die hard believer but that’s the last straw for me, I’ll be going to Netflix. I think I can go with a cheaper plan too with online streaming.

18 Shadox April 3, 2009 at 3:59 am

I love Netflix and my wife and I have been members for years. However, recently I have noticed that the movies just seem to languish on our shelf for a long, long time. Time to cancel?

Also, the company’s movie engine recommendation is horrible. It is amazing how many bad movies they have recommended to me.

19 TB April 5, 2009 at 9:18 am

Great article, I needed a review of netflix and yours sums up everything I wanted to say. I find the online streaming is great, slightly wider variety would be good, but its still a cheap night in.

20 Joe April 14, 2009 at 8:15 am

I just got Netfilx last month, and I love it. It’s super easy to use, cheap and despite what some people above have said, they have a great selection.

21 Chris October 3, 2009 at 5:21 pm

I love Netflix!

22 Len Penzo October 22, 2009 at 6:41 pm

My family loves Netflix! It is an awesome service, although we have had a few occasions where we got bad DVDs that crapped out midway through the movie. That is very frustrating!

I wouldn’t let that scare anybody though. In all we’ve rented probably 500 videos so the “error rate” is less than 1%.

Best,

Len

23 Silicon Valley Blogger October 22, 2009 at 6:50 pm

We love Netflix too! It’s one of those things we haven’t given up even while we tightened our belts during the recession. It has saved us money in the entertainment category so it’s done its job. ;) It seems to me to be a hard habit to break — and if you’re big on indoor entertainment, it’s definitely a money saver.

24 Alan November 25, 2009 at 8:12 pm

With all of the Blu-ray players that are coming down in price and the ability to access Netflix with a lot of Blu-ray players, a lot of people will have access to the Netfix movie database pretty much on demand. I personally love the convenience of Netflix but i still enjoy going to the video store now and then and browse the movies section because sometimes you will spot a classic movie that you really want to watch that you otherwise might have forgotten about.

25 Seer December 14, 2009 at 7:16 pm

Great Product – Terrible Company
I’ve been a NetFlix customer since 1999 (I think…), supporting them when they were the underdog. I generally have been happy with the service until this year. In June, they canceled my account after being unable to charge my credit card, even though I entered a new credit card number successfully after they notified me. At the time I was on a “charter member” plan that they no longer offer and was a better deal than the plans they do. NetFlix is unable to explain to me why my otherwise perfectly operating credit card failed in their system, or why they were able to charge the 4 DVDs I had at the time to me on the same credit card after they canceled my membership.

Calls to their support department go around and around in circles, with their support management alternately telling me it is “impossible” to put me back on the same plan (something I know not to be true, being in the internet software industry) and then if I get them accept that it is not impossible, they tell me it is impossible for me to contact or be contacted by someone who can fix the problem.

They will not allow me to communicate with executive management, which indicates to me that they like to “look” like they give good service but how good a service can you give if your VP of Customer Service won’t speak to customers?

The problem is that in the intervening time, they have become a heavyweight, essentially a monopoly, and their former humility has been replaced with arrogance.

Do you want to give ANOTHER arrogant company your business? It’s up to you, but I won’t do it. There are alternatives in the form of local video shops and the new online video services.

26 N. Reeves December 18, 2009 at 4:21 am

This is not a complaint, but rather high regards to the Netflix Company. I’ve had the Roku Box (for streaming video) since it came out some years ago. In the beginning they only had a few movies – but after a month or two they really got busy and put a lot on there! When our grandkids are visiting – there is always something for everyone. Very good variety now. I’ve never been over billed or had a movie that I sent back get lost (although I’m sure it happens from time to time) Bottom line – Our family loves our Netflix!! Best 99 I’ve ever spent. And I think they cost less now too!

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