Mint.com Questions & Answers Gone? What Happened To FiLife?

by Silicon Valley Blogger on 2010-05-0611

Once more, there are ongoing changes in the personal finance space that I’ve become aware of. As someone who enjoys following innovation in the field of money, I was rather captivated by this article on Fast Company which covers not just the downfall of one promising personal finance site (Filife.com), but also takes the pulse of the financial online start up and business community.

What Happened To FiLife.com?

First, allow me to describe what FiLife was about: this site was a personal finance community that connected you with money experts and enthusiasts through questions and answers and many other forums. In a way, it was similar to another site that closed its doors, Wesabe.com.

FiLife’s content was organized as Answers (Q & A), Guides, Polls, Stories, Forums and so forth. While it was around, it struck me as a vibrant community with lots of interaction and commentary from its readers.

But here’s an interesting bit from the Fast Company story I mentioned earlier, that discussed FiLife’s closure:

Filife.com

Regardless of how the accusations play out, the disappearance of FiLife begs the question of why it’s been so difficult to get personal finance right on the Web. Every year, it seems, the Finovate conference bows a host of promising startups like Thrive, Wesabe, Geezeo Buxfer, Tile Financial and Rudder.

Thrive was rumored to have been shuttered in a fire sale to Lending Tree in February 2009, followed quickly by the departure of founder Avi Karnani. Geezeo dropped its consumer-facing services in January in favor of serving banks. The others — save for Mint.com — have failed to make much of a dent in terms of traffic or awareness. Why is that?


During one Finovate event, I was fortunate enough to have had the chance to meet Avi during a dinner they hosted after the conference. Then, I discovered later that he had moved on to another project. Quite recently too, I had conversations with folks from FiLife about their plans for the year. Heck, I even had some representation in their personal finance blog competition and was keeping an eye on its progress. πŸ˜‰

So I was stupefied by the knowledge that FiLife had folded. I had no inkling, especially since just a few weeks prior to their announcement, I had actually tried to pry some information from them about future plans. So I can only wish the folks who used to work there, good luck and godspeed!

The truth is, it’s not a cake walk to run a viable business online or off. Sometimes you luck out, and sometimes, despite your most honorable intentions, things just don’t take off.

Mint.com Questions & Answers Plus Other Q & A Sites

With all that, I’d like to segue into an update concerning a feature that Mint.com had up and running for a while: the Mint Answers feature, where you can ask questions and receive answers from Mint.com’s community. Interestingly, this was Mint’s answer to FiLife’s service (since the latter had the original Q & A feature as its main focus). Well, it looks like even Mint.com eventually decided to shelve this particular community feature. With this functionality getting the thumbs down, we can only conclude that the Q & A concept isn’t really recognized as much of a value-add. Or perhaps it wasn’t worth the time and effort to maintain. It looks like user-generated content isn’t a rousingly popular or supported aspect of these sites and so they’ve been phased out.

However, there are actually a few other Q & A sites I’m aware of in the personal finance blogosphere, including Mighty Bargain Hunter’s Cash Commons, Pinyo’s Moolanomy Answers and LifeTuner’s Ask A Question section. You may want to visit all these sites to see if they’re still being supported.

Copyright © 2010 The Digerati Life. All Rights Reserved.

{ 11 comments… read them below or add one }

IntelligentSpeculator May 6, 2010 at 3:37 pm

Many thanks for the information! Just wish Mint would come to Canada…

Dinks May 6, 2010 at 6:53 pm

Thanks for the update. I LOVE Mint.com Answers…pretty fun poking around there.

Keith Morris May 6, 2010 at 7:52 pm

Where is LifeTuner in these lists? πŸ˜‰

Silicon Valley Blogger May 6, 2010 at 11:58 pm

@Keith,
Thanks for the heads up! I made the update and included LifeTuner’s Q & A section to my post. I’ll be checking this site further!

Matt May 7, 2010 at 1:35 am

Great piece on the fate of FiLife.

KCLau May 7, 2010 at 2:53 am

I really hope that Mint.com will come to Malaysia too (although it is really a small market for them).

basicmoneytips May 7, 2010 at 4:00 am

Sites like Mint.com are a great assest in the personal finance area. I would recommend anyone give it a shot and see if it is helpful to them. Good use of sites such as mint would certainly make people more aware of finances.

Chris W. Rea May 9, 2010 at 9:18 am

Another personal finance Q&A site is Basically Money at basicallymoney.com.

Disclosure: I’m a moderator at Basically Money.

Mary Reed May 20, 2010 at 7:43 am

The news that FiLife is no more is really too bad. My business partner and I contributed to that site and not only did FiLife provide a valuable service to consumers, but it also syndicated our articles to other sites, which was great for us. However, I know from managing our own site and answering consumers’ debt collection questions there that a personal finance web site takes a lot of time, hard work and on-going commitment.

crashdamage1957 June 10, 2010 at 3:24 pm

I found Filife to be an interesting site with some very interesting questions and responses. But, in an effort to drive up the traffic and eyeball numbers, the sweepstakes gimmicks that they ran encouraged a lot of junk posts that really diminished the value of the site. I noticed that it drove away the serious questions and posts. I don’t know the economics required to support a web site such as that to justify staying in business, but perhaps there was not enough of that real traffic to pay to keep its lights on.

Silicon Valley Blogger December 9, 2011 at 6:55 pm

Yes, FiLife was yet another site in the financial space that has been walloped over the years. Unfortunately, this site, along with Wesabe.com can be found in the financial startup graveyard at this time. Heck, even Mint.com has already been absorbed by a bigger entity. But as for FiLife — it was great while it lasted.

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